CORONA-VIRUS / COVID-19 INFORMATION
Due to the Lockdown which is continuing in the UK and around the World, Keylight is doing its best to assist customers in negotiating new dates for your Wedding.
WEDDING DATE POSTPONEMENTS
We are aware that for the next few months it is anticipated that all Weddings will be cancelled due to the situation, with UK Government forcing a Lockdown and Quarantines. If your Wedding date has been affected, then please do not despair. We are actively assisting customers in reorganising their Wedding dates and are moving bookings to suitable future dates. There will be no extra costs for moving your date. PLEASE DO NOT “CANCEL” your Wedding. Instead, POSTPONE it.
HOW-TO MOVE THE DATE OF YOUR WEDDING IN TEN EASY STEPS
Please watch this brand new video, created on 01-04-2020, which explains the easiest way to move your Wedding Date. This video is being shared around the industry, social media and via organisers of the NEC National Wedding Show, in order to assist both customers and suppliers and to help keep the UK Wedding Industry flowing.
CLICK THE IMAGE TO WATCH THE VIDEO
Keylight is open for business and is taking bookings in the normal way. Please make your enquiries as normal, via any of the contact methods. It does not matter how far ahead your Wedding Date will be, give us a call or drop us an email. For CONSULTATIONS these can still be held, as Keylight offers Skype / Facetime / iPhone-to-iPhone Video Conference Calls.
STORYBOOKS & ALBUM ORDERS
With the current situation of business closures for all UK non-key-workers, and in particular, the complete closedown of Italy, all Album and Storybook orders are put on hold. Please hang on to your book orders if you are ready to send them as they will not be able to begin being processed until the Covid19 situation is lifted. The spare time at Keylight’s office is being used to assist many customers in their date alterations. We thank you for your patience.
OUTSTANDING PHOTO / VIDEO EDITING
We are working through this backlog and will have all outstanding Photo USB packs and Movie DVD packs out as soon as possible. The normal turnaround is 8-12 weeks for these and we are working to ensure that these targets are either hit, or not over run by more than a few weeks.
For more information, please contact us. Please continue to support small and local businesses as much as possible. Thank you 🙂
Jonathon Dow – MPA DipPP
Master Photographer / Owner.